Need More Assistance?
Need More Assistance?
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Questions will arise, we're here to help. Shoot us a slack message and we work it out together! With busy schedules sometimes we need to take it from asynchronous communication to synchronous communication. No worries, click the button below to schedule a meeting.
Who Do I Ask?
Who Do I Ask?
*Same Day Response
Administrative Questions
HIPAA Officer
Property Management Issues
Day to Day Operations
Locks
Scheduling
Simple Practice Questions
Gusto/ Payroll
Slack Questions
Policy Questions
Website Change Requests
Better Ideas
Gusto/Payroll Questions
Compensation Questions
HR Questions
Open Door Policy for Solutions
*1-2 Day Response
Point Person for Therapists
Director of Interns
Clinical Crisis Questions
Onboarding Questions
Policy Questions
KPI Questions
Simple Practice Questions
Slack Questions
Perks/Incentives
Hiring Referrals
PI Questions
Specialty Changes
Growth Opportunities
Retention Coaching
Career Planing
Open Door Policy for Solutions
Admin Team
Admin Team
Shoot us a Slack message.
*Same Day Response
Administrative Questions
HIPAA Officer
Property Management Issues
Day to Day Operations
Locks
Scheduling
Simple Practice Questions
Slack Questions
Policy Questions
Website Change Requests
Open Door Policy for Solutions
Billing Specalists
Billing Specalists
*Same Day Response
Billing Questions
Client Benefits Verification
Credentialing Questions
Pre Authorizations
Hiring /Referrals
Business Growth Opportunities
Better Ideas
Gusto/Payroll Questions
Compensation Questions
HR Questions
Open Door Policy for Solutions
Emergency Contact Information:
Emergency Contact Information:
Practice Manager, Molly Kinnisten molly@claritywilmington.com Cell: 252-216-7973
Senir Clinical Lead, Tyler Keith tyler@claritywilmington.com Cell: 319- 558-6368
Founder, Karin Kassab: karin@claritywilmington.com Cell: 910-381-6224
Examples of Emergencies that Warrant Call/Text Outside of Business Hours:
Examples of Emergencies that Warrant Call/Text Outside of Business Hours:
Injury
Threat
Danger to life or wellbeing
Emergent Maintenance issue that prevents client care or requires immediate attention
Client attempts/ends own life or life of other
Locked out of office- interfering with client care.
*Otherwise, to value and respect our team's personal time, please send a message on Slack or an email and we will be happy to assist during working hours.
Example of Non-Emergent situations:
Example of Non-Emergent situations:
I forgot a personal item on site.
Locked out of office: and I forgot a personal item on site.
I have a question/ concern that could wait until working hours.
Maintenance Issues
Maintenance Issues
Non emergent maintenance issues may be submitted through the All Purpose Input Form
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